Customer care

DEAR USERS,

Thank you for being part of our story!

We work to bring intelligence into our systems for you to get robustness and precision over time.

Remember: when you email us at support@cherrybiotech.com, you will get an answer within 24 hours, or even quicker! An answer with positive energy from France.

With our best wishes,

The Cherry team

PS: do not hesitate to give us your opinon and feedback, it is precious!

OUR CHIPS MUST BE CHANGED 2 MONTHS AFTER THE FIRST UTILIZATION

We provide chip kits with 6 units to last a full year. Each unit include the chip, the connectors and spacers. You can purchase additional chips and connectors on this e-shop.

REORDER CHIPS

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DISCOVER THE CHERRY CARE INSURANCE: GET THE BEST OF OUR SUPPORT

Weither you need a continuous support or a short-term tight follow-up, we provide additional insurances which include loaner systems, software system check-ups.

LEARN MORE

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VISIT OUR FAQ

For software issues or frequent questions, do not hesitate to go through our FAQ.

Frequently Asked Questions

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GIVE US YOUR FEEDBACK

Answer to few questions about CherryTemp.
It take less than 3 minutes. Thank you!

Give us your feedback

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